Your Peace of Mind, Guaranteed
Comprehensive Warranty for Your Heavy Equipment
At 2 BROTHER TRACTOR HOUSE, we stand behind the quality of every piece of equipment we sell. That’s why we offer a straightforward and reliable warranty to give you confidence in your purchase.
Full Refund Policy
We believe in fair and transparent business practices. If your equipment is damaged due to manufacturing defects or other issues not caused by the customer, you are eligible for:
A full refund of your purchase price.
Assistance in returning the equipment, with no additional costs to you.
Warranty Coverage
Our warranty covers all equipment for:
14 Days or 50 Working Hours, whichever comes first.
During this period, we’ll ensure your equipment meets the highest performance standards.
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What’s Not Covered:
Damage caused by improper use, maintenance, or accidents.
Normal wear and tear from regular usage.
Alterations or repairs performed by unauthorized personnel.
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How to File a Warranty Claim
1
Contact Us Immediately: Reach out to our customer service team within the warranty period.
2
Provide Documentation: Share your purchase details, a description of the issue, and, if possible, photos or videos.
3
Claim Processing: Our team will evaluate your claim and work to resolve the issue as quickly as possible.
Have Questions?
For more details about our warranty policy, contact us at:
Phone: (410) 885-1778
Email: [email protected]
